The device appears to be in use by another VIQ.

[edd_walch]

Hi, I am trying to add an AP230 and get the message -  The device appears to be in use by another VIQ.

The device serial No. is  02301507062852

[edd_walch]

Sorted, Thanks Sam for an amazingly quick resolution!

[SamPirok · Accepted solution]

Thanks for reaching out, could you try adding it one more time for me?