Unable to access data on cloud XIQ

[christopheB]

Hello,
From my cloud XIQ, I got the error message "unable to get data". I was surprised, thinking that only happens with IQVA (xtremeCloud IQ on-premise), cf.
Solution: Unable to access data in XIQ VA 21.1.21.11 | Extreme Portal

I got the message by deleting old PLAN devices:

Is it a known issue?
To be corrected?

Regards,
Christophe

[RobertWilkinson]

Any update on this? I'm getting this error at a device level on a Universal switch.

[MalcolmS]

I hope so, getting this constantly today and I can log in but I can't make changes/update the configuration on any devices. Occasionally and briefly I get green message saying I have enough licenses again.
I had to use the CLI commands to make some changes.
Could it also be related to having legacy and the licensing keys?

Regards,
Malcolm Snelgrove

[christopheB]

Hello,
According to support, this issue is intermittent and a fix may have been already deployed .
Sounds Good ; )
Christophe

[christopheB]

Hello,
I will need to open a case, I got another one from my cloud XIQ, to access another VHM:
Regards,
Christophe