Unable to access data on cloud XIQ

[christopheB]

Hello,
From my cloud XIQ, I got the error message "unable to get data". I was surprised, thinking that only happens with IQVA (xtremeCloud IQ on-premise), cf.
Solution: Unable to access data in XIQ VA 21.1.21.11 | Extreme Portal

I got the message by deleting old PLAN devices:

Is it a known issue?
To be corrected?

Regards,
Christophe

[SamPirok]

Hi Christophe, I found a few older bugs with similar symptoms, but I don't think this current issue has been logged yet. Would you be able to open a support case so we can make sure our engineering team is working on a fix for this? If you can share the case number with me at community@extremenetworks.com, I can keep an eye on it from my side of things to make sure it gets the proper momentum.