03-07-2023 04:36 AM
Hi,
I am getting error: "License limit exceeded for managed devices." when adding additional devices to xiq. I have recently had additional licences added to my account but it XIQ refuses to use them as it seems.
Thank you
Louis
03-07-2023 05:19 AM
Thanks, what will happen to all the production AP's that are working fine and licences while I unlink and link my account?
Is this an out of hours job?
03-08-2023 05:12 AM
Nothing at all, having no licences only affects the XIQ side (i.e. locks it down to a licence warning/adding a licence), APs will continue to function as normal with the config they have. Even if a PPSK SSID is used, devices can still authenticate.
03-07-2023 05:08 AM - edited 03-07-2023 05:08 AM
I had this recently where it showed available but gave me an error. If this is still present after logging out and back in, the way I got around it was to unlink my extreme portal account and then linked it again.