05-23-2020 05:35 AM
As I use HM classic ( Hive manager is 6.1r2 )I tried to update HM and the AP´s too.
From support I got information to upgrade HM to version 8.2r2e soon and my AP´s (AP230) to 8.2r7 And I got 2 files “hivemanager-8.2r2e-64b.signed.tar.gz” and “AP122-8.2r6.img.S” but dont know what to do with them.
In HM - Home - HM Operations - Update Software - there is no way to upload anything - just “available upgrade version - none available”!
In some doc´s is written to upload files - but how to do???
Solved! Go to Solution.
05-29-2020 02:33 PM
If you can’t upload directly you might have a few other options:
1 - Automatically download the update from the update server - firewall dependant allowing it through - there may be a flashing bee towards the top right of the HiveManager - I’m not sure if this goes back to the 6.X versions of HM however.
2- A bit of a longer workaround, but something I did with a customer recently:
Export your existing HiveManager config. Redeploy on a newer HiveManager version, change IPs around of the instances so no need to change DNS records etc, APs should come back online. HiveManager will have the AP firmware with it so no need to upload it separately. To copy licences across you will most likely need support to reinitialise them.
05-25-2020 01:05 PM
Please have a look into the release notes of HM classic: http://docs.aerohive.com/330000/docs/help/english/documentation/8.2r2e_HM_ReleaseNotes.pdf
You have to upgrade to V6.5r1 first.
Regarding the missing upload function I’d try another browser and check the permissions of your HM account first and then open a support ticket.
05-23-2020 06:15 AM
And there is no Add/Remove Button!!!!!