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Version 10.0.10.0 (10.0r10)

Version 10.0.10.0 (10.0r10)

matkin
New Contributor

Hi Community!

I hope someone can help here, so after a year of getting fed up of “High Interference” alerts, Extreme have released the lastest firmware update to 10.0r10! and finally it works!!.

But now it’s broken the HiveOS, we can no longer initiate Delta updates...The following error occurs -

“Cannot perform configuration update on device “Insert name here”. The device HOS version 10.0.10.0 is higher than the maximum supported version 10.0.9.2.Please first upgrade device to the supported OS version and then try configuration update.”

Will the Hive OS be update soon?

The tech article from GTAC says update NOW! https://extremeportal.force.com/ExtrArticleDetail?an=000059684

Many thanks

-M

29 REPLIES 29

Hans_SD44
New Contributor III

I have a new ticket in with support, but this update has been a nightmare. Intermittent disconnects/reconnects on basically all devices.

SamPirok
Community Manager Community Manager
Community Manager

Hi there, the 10.0r10 release notes can be found here: https://docs.aerohive.com/330000/docs/help/english/documentation/10.0r10_IQEngine_ReleaseNotes.pdf

I also checked up on the case I mentioned earlier, just to give you all a status update, we are still waiting to hear back from our engineers but the case was being actively looked at as of this morning. I’ll keep an eye on the case and let you all know when we have more information. 

Hans_SD44
New Contributor III

Hi there, following this thread as we started having some disconnect issues as well.

Are there release notes for 10.0.r10?

SamPirok
Community Manager Community Manager
Community Manager

Thanks for the mention Daniel! It looks like we have one case open about this issue, we sent a ticket to engineering to get their input on 12/2 and we are currently waiting to hear back from them. I’ll do my best to check in on the status of that case and keep you all updated as we progress. 

daniel1
Contributor

OMG and I was waiting so badly for this version..

@Sam Pirok Are you guys aware of that?

GTM-P2G8KFN