A new ExtremeIQ Pilot (formerly known as HivemanagerNG) user and just configuring this to be setup.
The platform is running on self contain virtualisation platform within our environment - but rather concerned to see that the web interface tracks user behaviour employing tracking cookies from Walkme.com
See below screenshot
I am concerned that adding tracking cookie to on premise applications (I am sure it is covered in EULA or whatever) does not seem right and ; I would expect cookie disclaimers or something similar to comply with EU / UK privacy laws.
If you have ExtremeIQ Pilot (on prem) ; you may want to check using Ghostery.
Embedded within the UI, the tracker sends beacons to the walkme CDN with the following URL format
https://cdn.walkme.com/users/<unique GUUID ID>/test/settings.txt
The “settings.txt” is a publicly accessible file.
Can someone from Extreme perhaps clarify the need for tracking on premise application use please?
Hey guys, thanks for your patience here. We spoke to engineering about this and it looks like that is not intentional behavior. We’ve filed a bug for that and I’ll do my best to keep you updated as we progress.