‎02-09-2026 12:16 AM
Have a bit of a strange one. We've been using Site Engine and control for a while, setting vlans and service ID's quite happily on a campus. Onboarded a new tenant recently, and went ahead to set NAC policy on some edge ports today and suddenly we are unable to do anything.
I've tried 3 different web browsers, different PC's, all a bust.
Any ideas?
How it should look:
How it looks now with none of the action options available:
We hadn't updated since august last year, so upgraded to the latest this evening - v25.11.12
Does anyone have any idea before I log with TAC?
Solved! Go to Solution.
‎02-09-2026 06:30 AM
I know you've said you tried different browsers however please try to clear browser settings. Click on your user-id top-right, Settings -> Clear Browser Settings.
If you open a case provide a show support ZIP upfront. Administration -> Diagnostics -> Support -> Generate Show Support. Download.
Monday
This is a Bug which is being sorted in a future release - CFD-16497 - NEW Target Version - XIQSE 26.6.10
Monday
This is a Bug which is being sorted in a future release - CFD-16497 - NEW Target Version - XIQSE 26.6.10
‎02-09-2026 06:30 AM
I know you've said you tried different browsers however please try to clear browser settings. Click on your user-id top-right, Settings -> Clear Browser Settings.
If you open a case provide a show support ZIP upfront. Administration -> Diagnostics -> Support -> Generate Show Support. Download.
‎02-10-2026 12:40 PM
Valid, had not thought about clearing browser settings.
Tried it though and no luck, have taken on board re support zip export and will upload to case, thanks!