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Unable to set access control options inside of roles

Unable to set access control options inside of roles

Brent_Addis
Contributor II

Have a bit of a strange one. We've been using Site Engine and control for a while, setting vlans and service ID's quite happily on a campus. Onboarded a new tenant recently, and went ahead to set NAC policy on some edge ports today and suddenly we are unable to do anything.

I've tried 3 different web browsers, different PC's, all a bust.

Any ideas?

How it should look:

Brent_Addis_0-1770624824685.png

 

How it looks now with none of the action options available:

Brent_Addis_1-1770624916596.png

We hadn't updated since august last year, so upgraded to the latest this evening - v25.11.12

Does anyone have any idea before I log with TAC?

-----
-Brent Addis / Extreme Black Belt #491

New to Extreme? Check out the Welcome series here - https://training.extremenetworks.com/welcome-series-1
Want to join the official Extreme learners discord? Let me know!
2 ACCEPTED SOLUTIONS

Robert_Haynes
Extreme Employee

I know you've said you tried different browsers however please try to clear browser settings. Click on your user-id top-right, Settings -> Clear Browser Settings.

If you open a case provide a show support ZIP upfront. Administration -> Diagnostics -> Support -> Generate Show Support. Download.

View solution in original post

Brent_Addis
Contributor II

This is a Bug which is being sorted in a future release - CFD-16497 - NEW Target Version - XIQSE 26.6.10 

-----
-Brent Addis / Extreme Black Belt #491

New to Extreme? Check out the Welcome series here - https://training.extremenetworks.com/welcome-series-1
Want to join the official Extreme learners discord? Let me know!

View solution in original post

3 REPLIES 3

Brent_Addis
Contributor II

This is a Bug which is being sorted in a future release - CFD-16497 - NEW Target Version - XIQSE 26.6.10 

-----
-Brent Addis / Extreme Black Belt #491

New to Extreme? Check out the Welcome series here - https://training.extremenetworks.com/welcome-series-1
Want to join the official Extreme learners discord? Let me know!

Robert_Haynes
Extreme Employee

I know you've said you tried different browsers however please try to clear browser settings. Click on your user-id top-right, Settings -> Clear Browser Settings.

If you open a case provide a show support ZIP upfront. Administration -> Diagnostics -> Support -> Generate Show Support. Download.

Valid, had not thought about clearing browser settings.

Tried it though and no luck, have taken on board re support zip export and will upload to case, thanks!

 

-----
-Brent Addis / Extreme Black Belt #491

New to Extreme? Check out the Welcome series here - https://training.extremenetworks.com/welcome-series-1
Want to join the official Extreme learners discord? Let me know!
GTM-P2G8KFN