Hello community,
a customer has some issues with a stack consisting of two X465-48T Switches where we received false notifications about power supply failures. The stack is running on 31.7.1-Patch1-17, I checked the latest patches and they have no such bugs in their resolved issues list:
Resolved Issues in ExtremeXOS and Switch Engine 31.7.1-Patch1-77
https://documentation.extremenetworks.com/release_notes/ExtremeXOS/31.7.1-Patch1-77/GUID-7F4C5FC7-D1...
Resolved Issues in ExtremeXOS and Switch Engine 31.7.1-Patch1-56
https://documentation.extremenetworks.com/release_notes/ExtremeXOS/31.7.1-Patch1-77/GUID-E63C5AFA-93...
Resolved Issues in ExtremeXOS and Switch Engine 31.7-Patch1-36
https://documentation.extremenetworks.com/release_notes/ExtremeXOS/31.7.1-Patch1-77/GUID-4AFC14E7-FF...
---------------------------------------------------------------------------------
Additionally, the output of show power detail is suspicious considering the stack is running fine.
1. The switch only has 2 slots but the output suggests that there are many more.
2. The PSU that are recognized are shown as "powered off" (The switch LEDs also suggest that)
A reseat of the redundant PSUs changed nothing.
Taken from Netsight:
- Summit Series ONIE Stack (2 modules)
- Slot 1 X465-48T
- Slot 2 X465-48T
Slot-1 SERVER-SWITCH.1 # show power detail
Slot-1 PowerSupply 1 information:
State : Powered Off
PartInfo : Internal PSU-1 1737A-31520
Revision : 03
Slot-1 PowerSupply 2 information:
State : Powered Off
PartInfo : Internal PSU-2 1919A-30248
Revision : 07
Slot-1 PowerSupply 3 information:
State : Empty
Slot-1 PowerSupply 4 information:
State : Empty
Slot-2 PowerSupply 1 information:
State : Powered Off
Slot-2 PowerSupply 2 information:
State : Powered Off
Slot-2 PowerSupply 3 information:
State : Empty
Slot-2 PowerSupply 4 information:
State : Empty
Slot-3 PowerSupply 1 information:
State : Empty
Slot-3 PowerSupply 2 information:
State : Empty
Slot-3 PowerSupply 3 information:
State : Empty
Slot-3 PowerSupply 4 information:
State : Empty
Slot-4 PowerSupply 1 information:
State : Empty
(...)
Can this be considered an unfixed bug? We will likely do a restart so we can monitor PSUs properly again but we still have to schedule it.
