This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

460P not providing power

460P not providing power

Malcolm2
New Contributor

‎09-11-2014 06:57 PM

I havea stack with a 460-24P(master) and a 460-48P. When I try to connect a POE device (several different devices tried, a Proxim 4000m and a Meraki MR34) there is no power. I have the same exact setup at another location, and it has no problems When I run command "Show inline-power slot 1" I get a response "Timeout occured while retrieving information from hardware." Same result with Show Inline-power slot 2 On the working 460s, I get a correct response. A couple of the ports do provide power, but I have only identified 2 out of 72. When a non POE device connects, everything looks fine. When I get a POE device connected, it doesnt even show as Active with a Show Port command Please help!
0 Kudos
5 REPLIES 5

Malcolm2
New Contributor

‎09-12-2014 11:23 AM

Last weekend, I assumed a reboot would fix the issue, so I rebooted the stack. I bounced power on both at the same time. I will try reboot slot 1, wait for it to come back to life, then reboot slot 2. (Thanks for the quick responses!) Since reboots can only be done after hours, I will get back to you with results.
0 Kudos

Malcolm2
New Contributor

‎09-12-2014 11:18 AM

Slot-1 Stack.1 # sho ver Slot-1 : 800323-00-07 1151G-81157 Rev 7.0 BootROM: 2.0.1.5 IMG: 12.5.4.5 Slot-2 : 800324-00-07 1209G-80580 Rev 7.0 BootROM: 2.0.1.5 IMG: 12.5.4.5 Slot-3 : Slot-4 : Slot-5 : Slot-6 : Slot-7 : Slot-8 : SS-B-1 : 800384-00-01 1215G-02856 Rev 1.0 SS-B-2 : 800384-00-01 1215G-02857 Rev 1.0 Image : ExtremeXOS version 12.5.4.5 v1254b5 by release-manager on Tue Jun 28 10:10:40 PDT 2011 BootROM : 2.0.1.5 Diagnostics : 0.4 Slot-1 Stack.18 # show stacking Stack Topology is a Daisy-Chain Active Topology is a Daisy-Chain Node MAC Address Slot Stack State Role Flags ------------------ ---- ----------- ------- --- *00:04:96:6c:ee:32 1 Active Master CA- 00:04:96:6d:15:c6 2 Active Standby CA- * - Indicates this node Flags: (C) Candidate for this active topology, (A) Active Node (O) node may be in Other active topology
0 Kudos

rbrt
Contributor

‎09-12-2014 05:15 AM

This is a well-known bug running under ID xos0057562. A fix does exist and is suspected to be included in the October relases of XOS. Workaround: Reboot slot 1 - not the whole stack.

Edit: As you have troubles with both slots, reboot one slot, wait for it to be online again, and the nreboot the other one.
0 Kudos

PARTHIBAN_CHINN
Contributor

‎09-12-2014 12:40 AM

It looks to me a known software bug . We have seen this issue with x 440 so I assume version up should solve this issue . Or as a workaround reboot must help
0 Kudos
GTM-P2G8KFN