black diamond unexpected reboot after io module insert

[Sebastian_Rojas]

Hello all, i hope you can help me
we have two black diamonds after a reboot for electrical power
one of the io module failed, and an after a change for a new module

MSM-48c from MSM-48a

and after execute the the unconfigure the black diamond reboots
and after that a error shows up

Nov 7 21:53:32 172.17.202.244 NM: MSM-B has failed for the reason of "Process Failure".

Nov 7 21:53:32 172.17.202.244 DM: BACKUP NODE (MSM-B) DOWN

Nov 7 21:53:32 172.17.202.244 DM: MSM-B FAILED (0) Process Failure

Nov 7 21:53:33 172.17.202.244 DM: Slot-4 being Powered ON



please can you help me

[Sebastian_Rojas]

hi EtherMAN,

yes after the reboot, one of the slot failed, so we have to change it
show after changed, the modules were different, we have to make this prodedure

https://gtacknowledge.extremenetworks.com/articles/Solution/BlackDiamond-I-O-module-in-mismatch-stat...

but after the unconfigure command
the black diamond reboot

there is any other command to see what happened to this slot
apart from:

show slot
show slot 4 detail

thanks for your time and help!

[EtherMAN]

trying to fully understand...

you have two 8900 chassis and had a power failure causing the system to reboot.

on reboot you had a msm B fail ? Were you already mixing two different msm's the 48c and 48a ?

Is the failed card a new one you are trying to put in and if so you need to match the types also.

What image are you running on the cards and are they matched?