CardExec (state BOOTING) timed out: BD8806_EXOS 15.5.4.2patch1-4
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‎10-07-2015 09:52 PM
We upgraded BD 8806 switch to 15.5.4.2patch1-4 and one of the G48Tc cards in the switch failed to attain operational state after we gave reboot command to make the new EXOS active.
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LOGS:
10/08/2015 01:12:39.99 MSM-A: Slot-2 being Powered ON
10/08/2015 01:12:35.71 MSM-A: Slot-2 FAILED (5) CardExec (state BOOTING) timed out
10/08/2015 01:12:35.71 MSM-A: Slot-2 Timeout in State BOOTING
10/08/2015 01:12:35.68 MSM-B: Slot-2 FAILED (5) Error on Slot-2
1) Disabled the slot 2 and then enabled. No recovery.
2) Physical reseating of the card did not help.
3) Then shifting the card from slot2 to slot6 also went in vain.
Slot-6 information:
State: Failed
Download %: 100
Flags:
Last Error: CardExec (state BOOTING) timed out
Restart count: 6 (limit 5)
Serial number: 800224-00-06 1243G-00444
Hw Module Type: G48Tc
Configured Type: G48Tc
Ports available: 48
Recovery Mode: Reset
Debug Data: Peer=Failed
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What is the meaning of this last error and the debug data. Is there anything which can be tried to recover the card or it is confirmed hardware fault?
--------------
LOGS:
10/08/2015 01:12:39.99
10/08/2015 01:12:35.71
10/08/2015 01:12:35.71
10/08/2015 01:12:35.68
1) Disabled the slot 2 and then enabled. No recovery.
2) Physical reseating of the card did not help.
3) Then shifting the card from slot2 to slot6 also went in vain.
Slot-6 information:
State: Failed
Download %: 100
Flags:
Last Error: CardExec (state BOOTING) timed out
Restart count: 6 (limit 5)
Serial number: 800224-00-06 1243G-00444
Hw Module Type: G48Tc
Configured Type: G48Tc
Ports available: 48
Recovery Mode: Reset
Debug Data: Peer=Failed
------------------------------------
What is the meaning of this last error and the debug data. Is there anything which can be tried to recover the card or it is confirmed hardware fault?
1 REPLY 1
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‎10-07-2015 11:29 PM
Read this knowledge article.
https://gtacknowledge.extremenetworks.com/articles/Solution/BlackDiamond-I-O-module-failed
https://gtacknowledge.extremenetworks.com/articles/Solution/BlackDiamond-I-O-module-failed
