Event log can't be displayed in the web view (EXOS 16)

[ATANGANA_NGA_Ar]

Hello all. I manage Black Diamond switches running EXOS 16. Web view for some switches can not display event logs. I still can display event logs using the "show log" command . Can anybody provide support for this issue ?

[Karthik_Mohando]

Hi Atangana,, can you compare the CPU utilization from the CLI using the command "top" and see any differences when accessing the event log and when not ?

[Narayanan__Kart]

Hi Atangana,

Have just checked in 16.1.3.6 patch1-9. What is the exact firmware version that you use?
Did you try in different browser?

Regards,
Karthikeyan

[ATANGANA_NGA_Ar]

Thanks for your feedback.I tried in firefox 51.0.1 (32-bit) and IE 11.0.9600. Exact firmware : ExtremeXOS version 16.1.3.6 16.1.3.6-patch1-11.

See a screenshot of the webview below. It remains " loading".

.

BR,

Aristide ATANGANA NGA