Getting Error When Trying to Upgrade X440G2 Switch

[JustinDS89]

Hello all,

I am trying to upgrade the firmware of our Extreme switch from version 21.1.3.7 to 30.5.1.15.

I am getting the following error when trying though.

 <Erro:EPM.Upgrade.Fail> Upgrade failed, script: Can not validate image

Any ideas? It is capable of upgrading to version 30+ correct?

[slewfoot2xm]

I would try a slightly older version. 

https://www.extremenetworks.com/support/compatibility-matrices/sw-release-extremexos-eos/

It looks like EXOS 30.4.1.2  is the supported version for that model switch. 

[BradP]

Is the MD5 Checksum correct on the file?