How do you reset a summit X450a-24T to factory default?

[Travis]

Just trying to get into the switch mainly im new to Extreme and I just wanted to play around with one. learn how to back it up and reconfigure it, i bought a used machine with a unknown password and i have tried many was to reset it none are working i have finally got in the switch with the user account but i cannot access anything or reconfigure anything.

[dflouret]

The XOS image is not a file you can access to transfer out of the switch via TFTP.

You can go to eSupport (esupport.extrementworks.com) and select Download Software Updates. You will be asked for a Serial Number or Service Agreement Number and will have access to the EXOS versions you are entitled to.

[dflouret]

Travis,

That's not exactly what Extreme Networks told you...

What Extreme Networks told you is that, since your equipment had a warranty that covered 1 year of hardware replacement and 90 days of support and software subscription, and that period has expired, you need to buy a support contract to get access to software updates/upgrades, receive technical support and/or replace a failed unit.

It's like with your car. After the warranty is over, you have to pay for repairs and spares...

I understand you may not like it, but that's the way it is...

Anyway, send me an email and I will help you get the image you need.

Regards, Daniel

[Travis]

i dont have a service agreement I've already tried that and because my switch is used Extreme basically told me to get fucked

[Travis]

now that i got in how do i take the XOS off the switch to make sure i have a backup XOS for other future Extreme Products