Issue with the 1200DC power supply in 8806 blackdiamond

[Tamil]

Hi Experts ,

We are getting the below error in one of the attached DC power supply in the 8806 chassis

MSM-B: Output current conversion not available for PSU (Part name 2350 rev 5.0) for 48 V sensor in slot 3 due to Part name not recognized. Sensor detection 47.86V, 2.0A

MSM-B: Power usage data unknown for PSU (Part name 2350 rev 5.0 input 57.50 V) in slot 3 due to Input volt not in range

-> show power detail

PowerSupply 1 information:
State : Empty

PowerSupply 2 information:
State : Powered On
PartInfo : PS 2350 1134J-01063 4300-00146
Revision : 5.0
Odometer : 920 days 8 hours 30 minutes
Temperature : 30.0 deg C
Fan 1 : 14025 RPM
Fan 2 : 6010 RPM
Input : 56.00 V DC
Output 1 : 47.22 V, 2.00 A (48V/1088W Max)

PowerSupply 3 information:
State : Powered On
PartInfo : PS 2350 1322J-01032 4300-00146
Revision : 5.0
Odometer : 30 minutes
Temperature : 26.0 deg C
Fan 1 : 12946 RPM
Fan 2 : 6233 RPM
Input : 57.00 V DC
Output 1 : 48.18 V, 2.50 A (48V/1088W Max)

PowerSupply 4 information:
State : Powered On
PartInfo : PS 2350 1216J-01039 4300-00146
Revision : 5.0
Odometer : 920 days 8 hours 30 minutes
Temperature : 30.0 deg C
Fan 1 : 14025 RPM
Fan 2 : 6233 RPM
Input : 58.50 V DC
Output 1 : 47.86 V, 2.12 A (48V/1088W Max)

PowerSupply 5 information:
State : Empty

PowerSupply 6 information:
State : Empty
Poll Interval : 60 s
Change Threshold : N/A
Change Action : N/A

We tried with different slot also , but we are getting the same error. Hence kindly suggest

[Tamil]

Hi Karthik,

Thanks for the quick reply .We tried with multiple power supplies and different slots in the switch , but still issue is there. Anyway we are checking WRT the power source for that power supply.

Regards,
Tamil

[Karthik_Mohando]

Hi Tamil,

As per the outputs i believe the PSU in the slot-3 is causing the error logs since it is the new one installed as per odometer age.

Do you not see any error message with the PSU-3 removed from the switch?

Can you try with a different PSU and see if the errors still occurs? or the PSU 3 in different switch and see it causes the same error message.

With these information i would suggest to open up a case with GTAC for the same.

you could add these additional outputs as well
"show version"
"show switch"
"show log"
"show log messages nvram"

Regards,
Karthik Mohandoss