MSM-A: Changing to watchdog warm reset mode

[Kar_Mah]

Please I need the description for the below log.

MSM-A: Booting after System Failure. MSM-A: Changing to watchdog warm reset mode

Image : ExtremeXOS version 15.4.2.8 v1542b8-patch1-3 by release-manager
on Fri Sep 5 02:52:55 EDT 2014
Thanks

[EtherMAN]

Did you see if there was a system dump file... show debug system-dump... If this is a hardware or process problem that brought about the instability that caused the reboot then it would generate a file. Also do you have dual MSM's if so and A is bad it should fail over to B and not reboot system.

[christopher_mad]

we have been seeing this on and off for about a year now. we too thought it was power issues. we have since deployed UPS's that show no power issues. other extreme switches hooked up to the same UPS did not reboot at the same time. we have just updated to the newer software. 16.1.3.6 patch1-11, but are still having the issue. do you have a gtac ticket open? I am opening one now for a switch that just had a reboot.

[Kar_Mah]

Thanks a lot I try to check the power issue
thanks again for your support

[StephenW]

It looks like a power issue from the logs. There's not much to go on. Are there better logs in the "show log messages nvram" logs?