Doug, I submitted a case, documented the issue, but at the 'service level' page, after clicking next I get a 404 error:
Sorry, we're unable to locate the page you are looking for. Collection size 10,811 exceeds maximum size of 1,000.
Any ideas how I can get beyond this? I bought the switch in 2013 when Ethernet AVB had just been implemented. I had a 1 year service agreement - possibly this is my issue? However, I don't believe that its a faulty switch, I just need some guidance. There is nothing in the manual that assists with a UV/OV fault.