cancel
Showing results for 
Search instead for 
Did you mean: 

Root cause of high latency

Root cause of high latency

hafiz
New Contributor
Hi guys,

I need your expertise to help me troubleshoot my issue. My current infrastructure have summit x450a(redundant) as core switch and blade servers(hosting VDI).

However, I noticed there is high cpu utilization on those core switches. Plus I can't ping the VDI vlan eventhough there is no acl. The VDI don't have any issue connecting to the internet.

I attached some screenshots for your reference. What I really want to know is where is the root cause of this issue. For your info my switches use XOS 12.XX

Thank you in advance

bcfbb8de44a245768357cb2dc5836f73_RackMultipart20160606-61496-i293fx-WP_20160606_14_35_22_Pro_inline.jpg


bcfbb8de44a245768357cb2dc5836f73_RackMultipart20160606-86309-oe66j2-WP_20160606_14_33_13_Pro_inline.jpg


bcfbb8de44a245768357cb2dc5836f73_RackMultipart20160606-63890-rfve8k-WP_20160606_14_25_07_Pro_inline.jpg



8 REPLIES 8

hafiz
New Contributor
I think I have found the solution.but I haven't try yet.refer below 🙂

https://gtacknowledge.extremenetworks.com/articles/Solution/High-CPU-Utilization-from-Process-Nodemg...

bw447
New Contributor III
We had some latency issues a while back. Command we used a lot was "show port statistics" It does a good job of showing RX/TX , Broadcast and Multicast packet counts. We saw that we had a high amount of Multicast. GTAC recommended we upgrade our EXOS version. We are currently running 16.1.1.4. Since we did that we haven't had any issues come up.

hafiz
New Contributor
This is the result after I ran the command 🙂

f3c4397c58ad4919bdae60717f0cac53_RackMultipart20160607-95077-14r4dg9-portstat_inline.jpg


SchmuFoo
Contributor
You could check if there is a loop via ELRP command and in addition, use the "show port utilization" to look for Ports with unusual High packets-per-second.
GTM-P2G8KFN