SSH Xmod

[JeremyClarkson]

Hi,

I cant install teh SSH xmod 15.3 onto XOS 15.2

“Installing to Switch.Error: Failed to install image - version mismatch between XOS and xmod”

Please can you help?

Thanks
Paul

[Drew_C]

version mismatch between XOS and xmod

Please share the output of show version images. I'm guessing you've got a patch version installed.

[JeremyClarkson]

Another error...dont undertsand why this didn't work...anyone?

Slot-1 switch-stack.3 # down image 10.32.141.149 summitX-15.3.2.11-ssh.xmod vr Do you want to install image after downloading? (y - yes, n - no, - cancel) Yes

Downloading to Slot-1(Master): .....
Downloading to Slot-2(Backup):
Downloading to Slot-3(Standby):
Downloading to Slot-4(Standby): .*.*.*.*.
Installing to primary partition!

Installing to Slot-3(Standby):
Installing to Slot-4(Standby):
Installing to Slot-2(Backup): .*.Error: Failed to install image on Slot-2 - vers ion mismatch between XOS and xmod

Failed to install image on Slot-3 - version mismatch between XOS and xmod

Failed to install image on Slot-4 - version mismatch between XOS and xmod

Install image failed: (see above error message)

Slot-1 switch-stack.4 # sh stac
Stack Topology is a Ring
Active Topology is a Ring
Node MAC Address Slot Stack State Role Flags
------------------ ---- ----------- ------- ---
*00:04:96:8b:a8:e3 1 Active Master CA-
00:04:96:8b:a8:e5 4 Active Standby CA-
00:04:96:8b:a8:e4 3 Active Standby CA-
00:04:96:8b:a8:5b 2 Active Backup CA-
* - Indicates this node
Flags: (C) Candidate for this active topology, (A) Active Node
(O) node may be in Other active topology
Slot-1 switch-stack.5 # sh ver
Slot-1 : 800474-00-10 1330N-44229 Rev 10.0 BootROM: 2.0.1.7 IMG: 15.3.2.11
Slot-2 : 800474-00-10 1330N-44230 Rev 10.0 BootROM: 2.0.1.7 IMG: 15.3.2.11
Slot-3 : 800474-00-10 1330N-44231 Rev 10.0 BootROM: 2.0.1.7 IMG: 15.3.2.11
Slot-4 : 800474-00-10 1330N-44232 Rev 10.0 BootROM: 2.0.1.7 IMG: 15.3.2.11

[JeremyClarkson]

Case Summary
Case Subject: 12.0.3-SSH-Image Request
Case Number: 01787493
Customer Ticket Number:
Severity: C4
GTAC Engineer: William Barton
Case Status: OPEN - Discovery In Progress
Support Type: Ask a Question

Last Comment Update:
Hi, Does this switch have an active warranty or service contract? As far as I can tell all entitlements have expired. Best Regards, Bill Barton GTAC

This is from GTAC???????????

[JeremyClarkson]

I get this error message: Please create a case so GTAC can investigate down load entitlement?

[Drew_C]

That one was a little tougher to find. Here's the link: https://extremeportal.force.com/ExtrDownloadDetail?id=a4134000000DmAp