Summit X670V-48t - Switchport stuck in ready status

[Claudio]

Product Model: Summit X670V-48t-FB-AC
Software Version: 16.1.3.6

Ethernet Switchport 1:7 remain in ready status even if a device is connected on it. I tried many different cables and devices but the Switchport doesn’t come Active but everything works correctly in all other Switchports. I also tried to reboot the switch without any results. I think that Switchport is broken. My question: how can I verify that Switchport is broken? Is there a way to understand with some "show" commands that there is a physical issue on that Switchport?

Thank you in advance to all the Community

Best Regards
Claudio

[Jarek]

Hi Claudio,

check your switch config, maybe you have disable auto-negotiation on that port ?

What you see after:
sh ports 1:7 information detail | inc "Admin state"

Please see also:
https://gtacknowledge.extremenetworks.com/articles/How_To/How-To-Hard-Code-a-Port-s-Speed-and-Duplex...

--
Jarek

[Ariyakudi_Srini]

Hi Claudio,

There is no explicit command as such to inform if the port has failed or not. From your information, it indeed looks like a port failure. Additionally the port LED can can notify the status with the LED lighting up or not when connecting device to the suspected port.