Where is v15.7.1.4 Firmware?

[Mrxlazuardin]

I have been upgrade my client BD8000 with v15.7.1.4 firmware previously. Currently, I don't see that version on firmware download page anymore. What happen with that version? Should I downgrade back to currently available version on that page(v15.6.1)?

[Mrxlazuardin]

Hi Brandon,

Actually I just worried because the newest version on the eSupport firmware download page is lower than what I have upgarded before. I have check with other S/N (which is stated by my user as in contract) but same result. It is not happen with Summit one, even with old S/N.

Best regards,

[BrandonC]

I just took a look at the serial numbers from your show version output earlier, and it looks like the service contract on both these MSMs expired in August of this year. If you have a contract renewal in progress, you can contact GTAC with that information and they should be able to help you out with downloading this software.

-Brandon

[Mrxlazuardin]

Hi Drew,

Following is the eSupport firmware download page capture after I enter BD8000 related S/N. The highest version on that page is 15.6.1.

Best regards,

[Vellachery__Sum]

Hi Lazuardi,

Could you please share the show version output from the BD8K? Regards,



Sumeesh.v

[Mrxlazuardin]

Hi Sumeesh,

Following is "show version" output capture.

Best regards,