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X440-G2-24p Fan Speeds

X440-G2-24p Fan Speeds

David_May
New Contributor
What is the go with the X440-G2 fan speeds. We have some of these switches in class rooms and cabinets in classrooms and they are so noisy. We also have some in one of our data centers and its at a much much lower temp, but the same fan speed?

Office Switch:
Events 2.14 # sh temp
Field Replaceable Units Temp (C) Status Min Normal Max
--------------------------------------------------------------------------------
Switch : X440G2-24p-10G4 90.20 Normal 0 10-100 110
Events 2.15 # sh fan

Slot-1 FanTray information:
State: Operational
NumFan: 4
Fan-1: Operational at 7440 RPM
Fan-2: Operational at 7560 RPM
Fan-3: Operational at 7620 RPM
Fan-4: Operational at 7680 RPM

Data Center Switch:
Server Room Edge.1 # sh temp
Field Replaceable Units Temp (C) Status Min Normal Max
---------------------------------------------------------------------------
Switch : X440G2-48p-10G4 52.50 Normal 0 10-100 110
Server Room Edge.2 # sh fan

FanTray information:
State: Operational
NumFan: 4
Fan-1: Operational at 7680 RPM
Fan-2: Operational at 7680 RPM
Fan-3: Operational at 7620 RPM
Fan-4: Operational at 7620 RPM
Server Room Edge.3 #

They're about 40 degrees apart but running the same fan speeds? I have read that <30 and they run half speed? Do they not ramp up on scale with the temperature?
1 ACCEPTED SOLUTION

AntonS
Contributor II
Dear all,
Extreme found a problem with X440-G2 - fans running too high.
https://gtacknowledge.extremenetworks.com/articles/Solution/Fan-Speed
After showing samples of a x440-g2 stack with slot1 having 3 poe devices and slot 2 with no poe devices they gave my ticket to engineering. They found the problem and will resolve it in EXOS 22.7.1-Patch1 which is scoped for mid of October (CR xos0075492)
I am glad they found it. We have ~100 x440g2 switches.

code:
Slot-2 R011-X440G2Stack-5.11 # show version detail
Slot-1 : 800616-00-09 1723N-xxxxx Rev 09 BootROM: 1.0.1.8 IMG: 22.5.1.7
FPGA: 1.1.44.0 PLD1: 2.0.14.0
Slot-2 : 800616-00-14 1846N-xxxxx Rev 14 BootROM: 1.0.1.8 IMG: 22.5.1.7
FPGA: 1.1.44.0 PLD1: 2.0.14.0

Slot-2 R011-X440G2Stack-5.1 # show fans

Slot-1 FanTray-1 information:
State: Operational
NumFan: 4
Fan-1: Operational at 10860 RPM
Fan-2: Operational at 10920 RPM
Fan-3: Operational at 10860 RPM
Fan-4: Operational at 10860 RPM

Slot-2 FanTray-1 information:
State: Operational
NumFan: 4
Fan-1: Operational at 2100 RPM
Fan-2: Operational at 2160 RPM
Fan-3: Operational at 2160 RPM
Fan-4: Operational at 2160 RPM

Slot-2 R011-X440G2Stack-5.2 # show temperature
Field Replaceable Units Temp (C) Status Min Normal Max
--------------------------------------------------------------------------------
Slot-1 : X440G2-24p-10G4 90.10 Normal 0 10-100 110
Slot-2 : X440G2-24p-10G4 82.00 Normal 0 10-100 110

Slot-1 R011-X440G2Stack-5.2 # show inline-power stats ports 1:1-24,2:1-24

STATISTICS COUNTERS
Port State Class Absent InvSig Denied OverCurrent Short
1:1 searching ------ 0 183 0 0 0
1:2 searching ------ 0 183 0 0 0
1:3 searching ------ 0 183 0 0 0
1:4 searching ------ 0 183 0 0 0
1:5 searching ------ 0 55 0 0 0
1:6 searching ------ 0 50 0 0 0
1:7 searching ------ 1 166 0 0 0
1:8 searching ------ 0 90 0 0 0
1:9 searching ------ 0 124 0 0 0
1:10 searching ------ 0 38 0 0 0
1:11 searching ------ 0 215 0 0 0
1:12 searching ------ 0 214 0 0 0
1:13 searching ------ 0 193 0 0 0
1:14 searching ------ 0 64 0 0 0
1:15 searching ------ 0 175 0 0 0
1:16 searching ------ 0 192 0 0 0
1:17 delivering class3 0 0 0 0 0
1:18 searching ------ 0 123 0 0 0
1:19 searching ------ 0 239 0 0 0
1:20 searching ------ 0 121 0 0 0
1:21 delivering class3 0 0 0 0 0
1:22 searching ------ 0 114 0 0 0
1:23 delivering class3 0 0 0 0 0
1:24 searching ------ 0 236 0 0 0
2:1 searching ------ 0 143 0 0 0
2:2 searching ------ 0 143 0 0 0
2:3 searching ------ 0 145 0 0 0
2:4 searching ------ 0 128 0 0 0
2:5 searching ------ 0 145 0 0 0
2:6 searching ------ 0 134 0 0 0
2:7 searching ------ 0 135 0 0 0
2:8 searching ------ 0 128 0 0 0
2:9 searching ------ 0 141 0 0 0
2:10 searching ------ 0 233 0 0 0
2:11 searching ------ 0 141 0 0 0
2:12 searching ------ 0 100 0 0 0
2:13 searching ------ 0 223 0 0 0
2:14 searching ------ 0 247 0 0 0
2:15 searching ------ 0 202 0 0 0
2:16 searching ------ 0 147 0 0 0
2:17 searching ------ 0 254 0 0 0
2:18 searching ------ 0 29 0 0 0
2:19 searching ------ 0 117 0 0 0
2:20 searching ------ 0 22 0 0 0
2:21 searching ------ 0 207 0 0 0
2:22 searching ------ 0 99 0 0 0
2:23 searching ------ 0 57 0 0 0
2:24 searching ------ 0 117 0 0 0

Slot-1 R011-X440G2Stack-5.3 #

Slot-1 R011-X440G2Stack-5.5 # show inline-power stats slot 1

Inline-Power Slot Statistics
Slot: 1
Firmware status : Operational
Firmware revision : 2.0.2b9

Total ports powered : 3
Total ports awaiting power : 21
Total ports faulted : 0
Total ports disabled : 0
Slot-1 R011-X440G2Stack-5.6 # show inline-power stats slot 2

Inline-Power Slot Statistics
Slot: 2
Firmware status : Operational
Firmware revision : 2.0.2b9

Total ports powered : 0
Total ports awaiting power : 24
Total ports faulted : 0
Total ports disabled : 0
Slot-1 R011-X440G2Stack-5.7 #

View solution in original post

10 REPLIES 10

AntonS
Contributor II
I had a ticket open at GTAC about the same issue.
Their response was that the temparature/fan level is normal

In debug mode you can see this:
(debug) TST2-X440G2-5.14 # debug hal show platform platformInfo

PlatformName: X440G2-24p-10G4
PlatformId: 138 Type: 1
HAL_SELF_SLOT: 1
HAL_AM_I_PRIMARY: 1
HAL_GET_NUM_MAC_ADDR: 1
MAC[0]: 00 04 96 9e 89 67
HAL_GET_NUM_IO_SLOT: 1
HAL_GET_NUM_FM_SLOT: 0
HAL_GET_NUM_SWFB_SLOT: 0
HAL_GET_NUM_IO_SWFB_SLOT: 1
HAL_GET_NUM_MSM_SLOT: 0
HAL_GET_NUM_TOTAL_SLOT: 1

HAL_FIRST_SW_CAP_SLOT: 1
HAL_LAST_SW_CAP_SLOT: 1

HAL_GET_NUM_FAN_SLOT: 1
HAL_GET_NUM_PS_SLOT: 2

=======Environmental Data========
Fan Slot: 1 State OPERATIONAL

Fan Part Info:
Name:
SerialNum:
PartNum:
Revision: 0.0
Flags: 1
FailureCode: 0
PowerOnDate: Mon Apr 30 12:59:04 2018

Fimware Rev: BuildTag:
gridId: 0 Number of voltage line to monitor: 1
Volt: 12.00V Watts: 5.00W
Fan#0: State: OPERATIONAL Location:
Fan#1: State: OPERATIONAL Location:
Fan#2: State: OPERATIONAL Location:
Fan#3: State: OPERATIONAL Location:
Odometer: not supported
Temperature: 0 Celsius
RpmLow 500 RpmHigh 22000
Fan1: 4440 rpm
Failed 0 FailedCount 0
Fan2: 4560 rpm
Failed 0 FailedCount 0
Fan3: 4140 rpm
Failed 0 FailedCount 0
Fan4: 4200 rpm
Failed 0 FailedCount 0
Fan control period: 5000 msec
Desired temperature: 30
Fan Power Level: 100 errorSum: 210000000

Power Supply Slot: 1 State: POWER_ON

Power Supply Part Info:
Name: Internal Power Supply
SerialNum:
PartNum:
Revision: 0.0
Flags: 1
FailureCode: 0
PowerOnDate: Thu Jan 1 01:00:00 1970

Fimware Rev: 1.1 BuildTag: Turbine on 10/1/2004
Nominal line voltage: 120 V
gridId: 0 Number of voltage line to monitor: 1
Volt: 12.00V Watts: 200.00W

Redundant Power Info:
gridId: 0 Number of voltage line to monitor: 1
Volt: 12.00V Watts: 190.00W

Redundant N+N Power Info:
gridId: 0 Number of voltage line to monitor: 1
Volt: 12.00V Watts: 190.00W
Odometer: not supported
Temperature: not supported
(Range 0 - 0)
Fan Speeds: (Range 0 - 0)
InputVoltage: 0 V Current: 0 A
OutputVoltage: 0 V Current: 0 A
Eff : 89

Chassis Odometer: 24787800 sec

Num Card Type Supported: 2
CardTypeName:
X440G2-24p-10G4
__UNSUPPORTED__
Reading phy version information for slot 1 gunit 0
Phy version : 0x00000000 (starting at port 25)
(debug) TST2-X440G2-5.15 #

the fan could go as low as 500rpm, but i never seen it like this!
the temparature shown is an addition of ambient + cpu
GTM-P2G8KFN