x440 gbic issues

[Luis_Mendes]

Issues with gbic 10gb, the same gbic works on others model (x450-g2).

Slot-2 Stack.6 # debug hal show optic-info slot 2 port 28
Port 28
SFP or SFP+: SFP
Signal: not present
TX Fault: no
SFP/SFP+ Vendor: 7/ot
SFP/SFP+ Part Number: S+85DLC03D
SFP/SFP+ Serial Number: STTS5
SFP/SFP+ Manufacture Date: 07
SFP/SFP+ Type: SFP/SFP+
Connector: LC
GE Compliance: UNKNOWN (0x0)
Wavelength: 815

I upgrade the firmware for last version, but the same message, its occurs on 2 x440-g2 24t.

[Luis_Mendes]

Slot-2 Stack.4 # show stacking-support
Stack Available Ports
Port Native Alternate Configured Current
----- ----------------- ---------- ----------
1 No 27 * Alternate Alternate
2 No 28 * Alternate Alternate
stacking-support: Enabled Enabled

Flags: * - Current stack port selection

[Luis_Mendes]

Slot-2 Stack.1 # show stacking stack-portsStack Topology is a Daisy-Chain
Slot Port Select Node MAC Address Port State Flags Speed
---- ---- ------ ----------------- ----------- ----- -----
*2 1 27 00:04:96:9b:61:9c Link Down -- 10G
*2 2 28 00:04:96:9b:61:9c Link Down -- 10G
* - Indicates this node

Slot-2 Stack.2 # show licensesEnabled License Level:
Edge
Enabled Feature Packs:
None
Effective License Level:
Edge
Slot-2 Stack.3 #

[Stachal]

Can you send the output of
"show stacking stack-ports" and "sho licenses"

[Luis_Mendes]

Yes.. I understand, but the problem is .. the switch x440 don´t recognize this gbic

debug hal show optic-info slot 1 port 27
Port 27SFP or SFP+: SFP+
Signal: not present
TX Fault: no
SFP/SFP+ Vendor: M???k
SFP/SFP+ Part Number: S+▼5?LC??
SFP/SFP+ Serial Number: ???8?570156▼
SFP/SFP+ Manufacture Date: 1_72
SFP/SFP+ Type: SFP/SFP+
Connector: LC
Type: SR
Supported: no
Wavelength: 895

the information about gbic its wrong..

[Stachal]

Make sure you are using ports 29/30 for alternate stacking ports.