x440 gbic issues

[Luis_Mendes]

Issues with gbic 10gb, the same gbic works on others model (x450-g2).

Slot-2 Stack.6 # debug hal show optic-info slot 2 port 28
Port 28
SFP or SFP+: SFP
Signal: not present
TX Fault: no
SFP/SFP+ Vendor: 7/ot
SFP/SFP+ Part Number: S+85DLC03D
SFP/SFP+ Serial Number: STTS5
SFP/SFP+ Manufacture Date: 07
SFP/SFP+ Type: SFP/SFP+
Connector: LC
GE Compliance: UNKNOWN (0x0)
Wavelength: 815

I upgrade the firmware for last version, but the same message, its occurs on 2 x440-g2 24t.

[Paul_Holtz]

Hi Nikolay,

Thanks for confirming that CR xos0064983 will be addressed in EXOS 22.3. I'm really looking forward to this issue being fixed for the X620.

Paul

[Necheporenko__N]

Hello Luis,

The issue you have faced is documented under CR xos0064983, please check next article - https://gtacknowledge.extremenetworks.com/articles/Solution/Optics-information-are-not-displayed-pro...

I've seen the issue with both SFP and SFP+ optic modules, issue will be fixed with EXOS release 22.3

Best Regards,
Nikolay

[Stephane_Grosj1]

Carsten is correct.

[cbuchenau]

You are missing the 10g port licenses. You buy them for 2 or 4 ports. You only need them for Data usage - when you use them for stacking, they are running on 10g without license.