B5K125-24P2 Switch not working , please i need your support

[Ali__J]

B5K125-24P2 is not working, all lamps is on orange color , when i connect switch with console i got this message

Enterasys B5-Series Boot Code ...
SDRAM Circuit Test of 512 MB
100%

[john16]

You can call them. Trust me. If you haven't before you will be pleasantly surprised.

[jeronimo]

Clearly this device has a fault and/or is bricked. You should contact support. However I am not sure if you can get in touch with them directly without going through your vendor.

[john16]

The best part about having an Enterasys switch is the support. Call them up and they will help you just because you have the switch. You do not need a support contract. If the switch has failed they will send you a new one.