Crestron AV equipment is shutting down, Isolated VLAN is only it works, could QOS help resolve it

[Joseph_Locascio]

The AV department wants to control their equipment from their office but the Crestron devices shutdown when they are on a vlan that can be accessed from another building. The only we got the AV equipment to be stable was to put them on a isolated vlan. I was wondering if QOS would help with this.

[Robert_Gutendor]

Thanks Joe. I'll send this information on, and let you know the outcome.

[Joseph_Locascio]

We resolved it with the help of enterasys. It was a simple fix. We turned off flow control
on the switches and we are able to have the crestron devices on a normal vlan with other
equipment. Let me know if you any other help. Joe

[Robert_Gutendor]

Was this issue ever resolved? Was it a multicast issue? We are having similar issues with Crestron devices falling off the network, or being slow to respond to button presses.

[Joseph_Locascio]

The links are not congested. We will take a look at multicast. Thanks