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Crestron AV equipment is shutting down, Isolated VLAN is only it works, could QOS help resolve it

Crestron AV equipment is shutting down, Isolated VLAN is only it works, could QOS help resolve it

Joseph_Locascio
New Contributor
The AV department wants to control their equipment from their office but the Crestron devices shutdown when they are on a vlan that can be accessed from another building. The only we got the AV equipment to be stable was to put them on a isolated vlan. I was wondering if QOS would help with this.
7 REPLIES 7

Robert_Gutendor
New Contributor
Thanks Joe. I'll send this information on, and let you know the outcome.

Joseph_Locascio
New Contributor
We resolved it with the help of enterasys. It was a simple fix. We turned off flow control
on the switches and we are able to have the crestron devices on a normal vlan with other
equipment. Let me know if you any other help. Joe

Robert_Gutendor
New Contributor
Was this issue ever resolved? Was it a multicast issue? We are having similar issues with Crestron devices falling off the network, or being slow to respond to button presses.

Joseph_Locascio
New Contributor
The links are not congested. We will take a look at multicast. Thanks
GTM-P2G8KFN