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HELP! Stack unexpected reboot

HELP! Stack unexpected reboot

Mykhaylo_Skrypk
New Contributor III
XOS: ExtremeXOS version 15.3.3.5 v1533b5-patch1-2

One of our extreme x460/x450 stacks rebooted unexpectedly this morning (at 04:52 ) Logs suggests the following:

2017-01-18 04:57:14.33 Stacking port 1:1 link up at 10Gbps.
2017-01-18 04:57:13.99 Starting hal initialization ....
2017-01-18 04:57:12.29 telnetd listening on port 23

2017-01-18 04:57:06.18 The stack MAC address is not correctly configured on this node. The stack can not operate properly in this condition. Please correct and reboot.
2017-01-18 04:57:03.16 DM started
2017-01-18 04:57:02.95 The Node Manager (NM) has started processing.
2017-01-18 04:57:02.15 EPM Started
2017-01-18 04:57:01.83 Changing to watchdog warm reset mode
2017-01-18 04:52:20.87 Slot-1 FAILED (1) Backup lost
2017-01-18 04:52:20.83 Shutting down all processes
2017-01-18 04:52:20.53 Node State[4] = FAIL (Backup lost)
2017-01-18 04:52:20.53 MASTER decided that I am not BACKUP anymore
2017-01-18 04:52:20.53 BACKUP NODE (Slot-1) DOWN

has anyone had a similar problem?
Thx,
Mykhaylo

27 REPLIES 27

Vellachery__Sum
Extreme Employee
Mykhaylo,

Yes, telnet to Slot 1 and execute the following commands
- show log
- show debug system-dump
- Check the ls internal-memory from the Master slot as well as from Slot-1.

Hi,

sorry didn't pay attention it is (ls). Will do

Mykhaylo_Skrypk
New Contributor III
WOW! That is impressive community response 🙂

So l need to telnet to slot 1 and get logs from there? show debug system dump and internal-memory. What is the exact command as l can only use show debug system

Thx all,
Mykhaylo

"ls internal-memory"

"show debug system-dump slot "
GTM-P2G8KFN