Legacy D2G124-12P Password recovery doesn't work

[Frank_Murray]

Need to recover the admin password. Following this:

Procedure

1. Locate the pinhole in the rear side of the switch    2. Hold down the button for at least 5 seconds   3. Login to the switch using any of the default usernames with a blank password (Default usernames: admin / rw / ro) I’m on the console port.  I know the reset button is working because on the CLI I see:      % Password Reset button has been pressed I’ve tried admin, rw and ro with blank passwords, still getting       % User:admin failed login from console Is there a different procedure? Thanks

[Frank_Murray · Accepted solution]

I contacted GTAC- I guess this is pretty common and requires an RMA.

Thanks

[SamPirok]

Looks like you’re following the right procedure here, I’d recommend opening a technical support case so our engineers can dig into this with you.