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When i upgrade a Summitstack (8 nodes X250e-24x) with new firmware (XOS) then not all nodes wil be upgraded.
When i upgrade a Summitstack (8 nodes X250e-24x) with new firmware (XOS) then not all nodes wil be upgraded.
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09-20-2016 07:37 AM
When i upgrade a Summitstack (8 nodes X250e-24x) with new firmware (XOS) then not all nodes wil be upgraded. Downloading goes well, but installing of the new firmware fails. Anyone got an idea what goes wrong, and knows how to solve this problem ?
26 REPLIES 26
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09-20-2016 11:49 AM
Hi Henrique,
I did that with another stack (with X250e-24x) and had the same problem. I downloaded software to the faulty slots. So every slot had the same software. But when i rebooted the stack, some slots failed to come up, and i had to synchronize and rebooted the slots.
I also upgraded stacks with X440-24x switches with no problems. My opinion is that this a problem only with X250 switches and/or software.
We have 12 stacks (8 x X250-24x) and 24 stacks (8 x X440-24x). I am still struggling with the X250's, but i'm glad with every help you give me...
TIA
Otto
I did that with another stack (with X250e-24x) and had the same problem. I downloaded software to the faulty slots. So every slot had the same software. But when i rebooted the stack, some slots failed to come up, and i had to synchronize and rebooted the slots.
I also upgraded stacks with X440-24x switches with no problems. My opinion is that this a problem only with X250 switches and/or software.
We have 12 stacks (8 x X250-24x) and 24 stacks (8 x X440-24x). I am still struggling with the X250's, but i'm glad with every help you give me...
TIA
Otto
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09-20-2016 11:26 AM
Hi Otto, I agree with Bill.
This issue might be related to an old EXOS version installed in 2 stacking nodes.
All other nodes have downloaded the EXOS code 15.3.1.4 to the primary partition except Slot-1 and Slot-5 as follows:
Slot-1 primary Tue Apr 8 08:37:02 UTC 2008 12.0.3.16 summitX450-12.0.3.16.xos v1203b16
Slot-5 primary Tue Apr 8 08:37:02 UTC 2008 12.0.3.16 summitX450-12.0.3.16.xos v1203b16
Did you try to download the EXOS code only to Slot-1 primary and then to Slot-5 primary?
This issue might be related to an old EXOS version installed in 2 stacking nodes.
All other nodes have downloaded the EXOS code 15.3.1.4 to the primary partition except Slot-1 and Slot-5 as follows:
Slot-1 primary Tue Apr 8 08:37:02 UTC 2008 12.0.3.16 summitX450-12.0.3.16.xos v1203b16
Slot-5 primary Tue Apr 8 08:37:02 UTC 2008 12.0.3.16 summitX450-12.0.3.16.xos v1203b16
Did you try to download the EXOS code only to Slot-1 primary and then to Slot-5 primary?
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09-20-2016 10:46 AM
Bill,
Slot-1 Stack.1 # show stacking
Stack Topology is a Ring
Active Topology is a Ring
Node MAC Address Slot Stack State Role Flags
------------------ ---- ----------- ------- ---
*00:04:96:52:5a:38 1 Active Master CA-
00:04:96:52:5a:37 2 Active Backup CA-
00:04:96:6d:1f:e8 3 Active Standby CA-
00:04:96:6d:1f:e3 4 Active Standby CA-
00:04:96:6d:1f:e2 5 Active Standby CA-
00:04:96:6d:1f:f4 6 Active Standby CA-
00:04:96:6d:20:06 7 Active Standby CA-
00:04:96:6d:1f:ff 8 Active Standby CA-
* - Indicates this node
Flags: (C) Candidate for this active topology, (A) Active Node
(O) node may be in Other active topology
Slot-1 Stack.2 #
Slot-1 Stack.2 #
Slot-1 Stack.2 # show version images
Card Partition Installation Date Version Name Branch
------------------------------------------------------------------------------
Slot-1 primary Tue Apr 8 08:37:02 UTC 2008 12.0.3.16 summitX450-12.0.3.16.xos v1203b16
Slot-1 secondary Wed Mar 26 16:38:04 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-1 secondary Thu Mar 27 10:56:56 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Slot-2 primary Sun Sep 18 16:58:03 ___ 2016 15.3.1.4 summitX-15.3.1.4-patch1-10.xos v1531b4-patch1-10
Slot-2 secondary Wed Mar 26 16:23:33 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-2 secondary Thu Mar 27 10:56:21 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Slot-3 primary Sun Sep 18 17:00:50 ___ 2016 15.3.1.4 summitX-15.3.1.4-patch1-10.xos v1531b4-patch1-10
Slot-3 secondary Wed Mar 26 16:23:38 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-3 secondary Thu Mar 27 08:56:21 UTC 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Slot-4 primary Sun Sep 18 17:01:02 ___ 2016 15.3.1.4 summitX-15.3.1.4-patch1-10.xos v1531b4-patch1-10
Slot-4 secondary Wed Mar 26 16:23:29 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-4 secondary Thu Mar 27 08:56:21 UTC 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Slot-5 primary Tue Apr 8 08:37:02 UTC 2008 12.0.3.16 summitX450-12.0.3.16.xos v1203b16
Slot-5 secondary Wed Mar 26 16:23:25 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-5 secondary Thu Mar 27 08:56:21 UTC 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Slot-6 primary Sun Sep 18 16:52:51 ___ 2016 15.3.1.4 summitX-15.3.1.4-patch1-10.xos v1531b4-patch1-10
Slot-6 secondary Wed Mar 26 16:23:31 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-6 secondary Thu Mar 27 08:56:21 UTC 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Slot-7 primary Sun Sep 18 16:54:57 ___ 2016 15.3.1.4 summitX-15.3.1.4-patch1-10.xos v1531b4-patch1-10
Slot-7 secondary Wed Mar 26 16:23:48 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-7 secondary Thu Mar 27 08:56:20 UTC 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Slot-8 primary Sun Sep 18 16:55:21 ___ 2016 15.3.1.4 summitX-15.3.1.4-patch1-10.xos v1531b4-patch1-10
Slot-8 secondary Wed Mar 26 16:23:38 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-8 secondary Thu Mar 27 08:56:21 UTC 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Otto
Slot-1 Stack.1 # show stacking
Stack Topology is a Ring
Active Topology is a Ring
Node MAC Address Slot Stack State Role Flags
------------------ ---- ----------- ------- ---
*00:04:96:52:5a:38 1 Active Master CA-
00:04:96:52:5a:37 2 Active Backup CA-
00:04:96:6d:1f:e8 3 Active Standby CA-
00:04:96:6d:1f:e3 4 Active Standby CA-
00:04:96:6d:1f:e2 5 Active Standby CA-
00:04:96:6d:1f:f4 6 Active Standby CA-
00:04:96:6d:20:06 7 Active Standby CA-
00:04:96:6d:1f:ff 8 Active Standby CA-
* - Indicates this node
Flags: (C) Candidate for this active topology, (A) Active Node
(O) node may be in Other active topology
Slot-1 Stack.2 #
Slot-1 Stack.2 #
Slot-1 Stack.2 # show version images
Card Partition Installation Date Version Name Branch
------------------------------------------------------------------------------
Slot-1 primary Tue Apr 8 08:37:02 UTC 2008 12.0.3.16 summitX450-12.0.3.16.xos v1203b16
Slot-1 secondary Wed Mar 26 16:38:04 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-1 secondary Thu Mar 27 10:56:56 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Slot-2 primary Sun Sep 18 16:58:03 ___ 2016 15.3.1.4 summitX-15.3.1.4-patch1-10.xos v1531b4-patch1-10
Slot-2 secondary Wed Mar 26 16:23:33 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-2 secondary Thu Mar 27 10:56:21 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Slot-3 primary Sun Sep 18 17:00:50 ___ 2016 15.3.1.4 summitX-15.3.1.4-patch1-10.xos v1531b4-patch1-10
Slot-3 secondary Wed Mar 26 16:23:38 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-3 secondary Thu Mar 27 08:56:21 UTC 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Slot-4 primary Sun Sep 18 17:01:02 ___ 2016 15.3.1.4 summitX-15.3.1.4-patch1-10.xos v1531b4-patch1-10
Slot-4 secondary Wed Mar 26 16:23:29 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-4 secondary Thu Mar 27 08:56:21 UTC 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Slot-5 primary Tue Apr 8 08:37:02 UTC 2008 12.0.3.16 summitX450-12.0.3.16.xos v1203b16
Slot-5 secondary Wed Mar 26 16:23:25 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-5 secondary Thu Mar 27 08:56:21 UTC 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Slot-6 primary Sun Sep 18 16:52:51 ___ 2016 15.3.1.4 summitX-15.3.1.4-patch1-10.xos v1531b4-patch1-10
Slot-6 secondary Wed Mar 26 16:23:31 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-6 secondary Thu Mar 27 08:56:21 UTC 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Slot-7 primary Sun Sep 18 16:54:57 ___ 2016 15.3.1.4 summitX-15.3.1.4-patch1-10.xos v1531b4-patch1-10
Slot-7 secondary Wed Mar 26 16:23:48 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-7 secondary Thu Mar 27 08:56:20 UTC 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Slot-8 primary Sun Sep 18 16:55:21 ___ 2016 15.3.1.4 summitX-15.3.1.4-patch1-10.xos v1531b4-patch1-10
Slot-8 secondary Wed Mar 26 16:23:38 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-8 secondary Thu Mar 27 08:56:21 UTC 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Otto
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09-20-2016 10:24 AM
Otto,
Everything there looks good on the stacking front thus far, can you send me the output of "show stacking" and "show version images" ? One thing that I did notice is that there looks to be a version mismatch on the master and the backup. If you look at master/backup in the primary on the master you have 12.0.3.16 and the backup you have 15.3.14, sometimes upgrading from 12.0.x code as per your master things can go sideways. When you send me your "show ver images" we can take it from there.
Bill
Everything there looks good on the stacking front thus far, can you send me the output of "show stacking" and "show version images" ? One thing that I did notice is that there looks to be a version mismatch on the master and the backup. If you look at master/backup in the primary on the master you have 12.0.3.16 and the backup you have 15.3.14, sometimes upgrading from 12.0.x code as per your master things can go sideways. When you send me your "show ver images" we can take it from there.
Bill
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09-20-2016 09:54 AM
Bill,
Slot-1 Stack.1 # show version
Slot-1 : 800215-00-03 1120G-81675 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-2 : 800215-00-03 1120G-81679 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-3 : 800215-00-03 1213G-80784 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-4 : 800215-00-03 1213G-80783 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-5 : 800215-00-03 1213G-80782 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-6 : 800215-00-03 1213G-80781 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-7 : 800215-00-03 1213G-80780 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-8 : 800215-00-03 1213G-80779 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-1 Stack.2 # show switch
SysName: Stack
SysLocation:
SysContact: support@extremenetworks.com, +1 888 257 3000
System MAC: 02:04:96:52:5A:38
System Type: X250e-24x (Stack)
SysHealth check: Enabled (Normal)
Recovery Mode: All
System Watchdog: Enabled
Current Time: Thu Sep 22 13:43:47 2016
Timezone: [Auto DST Enabled] GMT Offset: 60 minutes, name is cet.
DST of 60 minutes is currently in effect, name is not set.
DST begins every second Sunday March at 2:00
DST ends every first Sunday November at 2:00
Boot Time: Sat Mar 29 05:08:13 2014
Boot Count: 16
Next Reboot: None scheduled
System UpTime: 908 days 8 hours 35 minutes 33 seconds
Slot: Slot-1 * Slot-2
------------------------ ------------------------
Current State: MASTER BACKUP (In Sync)
Image Selected: secondary secondary
Image Booted: secondary secondary
Primary ver: 12.0.3.16 15.3.1.4
Secondary ver: 15.3.3.5 15.3.3.5
patch1-4 patch1-4
Config Selected: primary.cfg
Config Booted: primary.cfg
primary.cfg Created by ExtremeXOS version 15.3.3.5
685506 bytes saved on Sun Sep 18 16:23:36 2016
Slot-1 Stack.3 # show slot
Slots Type Configured State Ports
--------------------------------------------------------------------
Slot-1 X250e-24x X250e-24x Operational 26
Slot-2 X250e-24x X250e-24x Operational 26
Slot-3 X250e-24x X250e-24x Operational 26
Slot-4 X250e-24x X250e-24x Operational 26
Slot-5 X250e-24x X250e-24x Operational 26
Slot-6 X250e-24x X250e-24x Operational 26
Slot-7 X250e-24x X250e-24x Operational 26
Slot-8 X250e-24x X250e-24x Operational 26
Note: I have already tried to install a newer version of the software prior to the present installed version on the inactive image, but without success.
TIA
Otto
Slot-1 Stack.1 # show version
Slot-1 : 800215-00-03 1120G-81675 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-2 : 800215-00-03 1120G-81679 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-3 : 800215-00-03 1213G-80784 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-4 : 800215-00-03 1213G-80783 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-5 : 800215-00-03 1213G-80782 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-6 : 800215-00-03 1213G-80781 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-7 : 800215-00-03 1213G-80780 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-8 : 800215-00-03 1213G-80779 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-1 Stack.2 # show switch
SysName: Stack
SysLocation:
SysContact: support@extremenetworks.com, +1 888 257 3000
System MAC: 02:04:96:52:5A:38
System Type: X250e-24x (Stack)
SysHealth check: Enabled (Normal)
Recovery Mode: All
System Watchdog: Enabled
Current Time: Thu Sep 22 13:43:47 2016
Timezone: [Auto DST Enabled] GMT Offset: 60 minutes, name is cet.
DST of 60 minutes is currently in effect, name is not set.
DST begins every second Sunday March at 2:00
DST ends every first Sunday November at 2:00
Boot Time: Sat Mar 29 05:08:13 2014
Boot Count: 16
Next Reboot: None scheduled
System UpTime: 908 days 8 hours 35 minutes 33 seconds
Slot: Slot-1 * Slot-2
------------------------ ------------------------
Current State: MASTER BACKUP (In Sync)
Image Selected: secondary secondary
Image Booted: secondary secondary
Primary ver: 12.0.3.16 15.3.1.4
Secondary ver: 15.3.3.5 15.3.3.5
patch1-4 patch1-4
Config Selected: primary.cfg
Config Booted: primary.cfg
primary.cfg Created by ExtremeXOS version 15.3.3.5
685506 bytes saved on Sun Sep 18 16:23:36 2016
Slot-1 Stack.3 # show slot
Slots Type Configured State Ports
--------------------------------------------------------------------
Slot-1 X250e-24x X250e-24x Operational 26
Slot-2 X250e-24x X250e-24x Operational 26
Slot-3 X250e-24x X250e-24x Operational 26
Slot-4 X250e-24x X250e-24x Operational 26
Slot-5 X250e-24x X250e-24x Operational 26
Slot-6 X250e-24x X250e-24x Operational 26
Slot-7 X250e-24x X250e-24x Operational 26
Slot-8 X250e-24x X250e-24x Operational 26
Note: I have already tried to install a newer version of the software prior to the present installed version on the inactive image, but without success.
TIA
Otto
