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ERS 3500 lost vlan management

ERS 3500 lost vlan management

EF
Contributor III
ERS3500 running release 5.3.9 secure (ERS3500_539011s.img) lost the IP address configured in vlan mgmt, the symptom is that the IP address left to be "in use" (it isn“t deleted from the config).

Reboots the device and works again, but a few minutes after the issue reproduce.

Has anyone a similar problem?

Regards,

EF

4 REPLIES 4

EF
Contributor III
I found the problem, duplicated IP in mgmt VLAN.

Regards,

EF

Martin_Sebek
New Contributor III
I would recommend you to create a case with GTAC as 5.3.9 is the latest software available. I have checked some 3500 we are running and they are still on 5.2 version. Uptime over one year and no troubles with mgmt connectivity.

EF
Contributor III

I tried the same, deleting and reconfigring the IP again, but it didn“t work. I“m thinking to enable the ip routing because it“s a very big problem to lose the management of it.

Regards,

EF

Martin_Sebek
New Contributor III
Not with 3500, but I have seen this issue on different series. I have never tried to solve it by rebooting the switch. Just simply configured the IP address again and it went to "in use" again.

What I have seen on 3500 was that switch stopped responding from networks reachable via default gw. Only way to fix this was reboot. But I do not remember what sw version the switch was running.
GTM-P2G8KFN