HP Chromebooks cannot connect at 5.0n
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‎01-13-2015 01:43 PM
I upgraded my C25 to version 9.15.02.0009 and am having a new issue with HP Chromebooks on AP3825i AP's. A particular device will appear associated with an AP in the Mobile Clients section of the website with a 5.0n connection but are not able to get to the network. If I Disassociate the device from the controller's web interface, the Chromebook immediately connects at 2.4n and I can get onto the network.
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‎01-14-2015 05:35 PM
John,
Can you confirm what the 5ghz radio is configured for? That is the 2.4 side. If you would like to troubleshoot this out of the forum please feel free to contact me directly dhyde@extremenetworks.com.
Thanks,
Doug
Can you confirm what the 5ghz radio is configured for? That is the 2.4 side. If you would like to troubleshoot this out of the forum please feel free to contact me directly dhyde@extremenetworks.com.
Thanks,
Doug
Doug Hyde
Director, Technical Support / Extreme Networks
Director, Technical Support / Extreme Networks
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‎01-14-2015 05:31 PM
No, b/g/n on that radio.
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‎01-13-2015 04:52 PM
John, do you have N-strict mode setup on the 5ghz radio?
Doug Hyde
Director, Technical Support / Extreme Networks
Director, Technical Support / Extreme Networks