Hi Michele,
In order to have the Disconnected state shown, you need to ensure that RADIUS Accounting is enabled within NAC and on the wireless controller. I believe this is disabled by default in NAC, but can be enabled by editing the switch and selecting enabled. Also make sure that on the WLAN service under Auth & Acct. that the NAC appliance is selected for Accounting.
![](https://d1uyvls174j03l.cloudfront.net/extremenetworks-us/attachment/RackMultipart20160226-38894-1ph3oko-Screen_Shot_2016-02-26_at_8.48.21_AM_inline.png)
![](https://d1uyvls174j03l.cloudfront.net/extremenetworks-us/attachment/RackMultipart20160226-78132-11kkdoe-Screen_Shot_2016-02-26_at_8.50.05_AM_inline.png)
-Tyler