03-14-2023 03:49 AM
Hi Extreme Team,
I am Having problems in logging-in in wirelessplanner. https://wirelessplanner.extremenetworks.com/#/login
I cant get logged in - just says invalid credentials.
When I click on "forgot password" it just says "Unable to send the password reset request"
The issues happens for multiple accounts we tried to login.
Need your help....
05-01-2023 05:23 AM
I tried to login but always showing invalid credential. And also I tried to register but its showing already registered.
Here's my email: alvin@dcsme.com
08-29-2023 03:01 PM
Sent private email to alvin@dcsme.com with new password - on 5/26/2023, can resend the password if you cannot locate the email.
-Benjamin Tam
05-08-2023 12:40 PM
Thank you - will send an email to a colleague that will give you a temporary password, then log in with a temporary password, and change it from Account Settings.
04-20-2023 10:23 AM
What is the email address you require the password reset?
-Benjamin Tam
Technical Support Engineer / Extreme Networks