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XCC VE6120 Large 10.06.02.0021 - AP's not pulling switch port info through

XCC VE6120 Large 10.06.02.0021 - AP's not pulling switch port info through

bradley_tate200
New Contributor

‎07-11-2023 07:57 AM - edited ‎07-13-2023 06:55 AM

Hello,

 

I was wondering if anyone was able to assist/suggest anything regarding XCC Wireless?

 

We are having a issue where the AP's we have connected are not pulling through the switch port information when looking at the devce list.

Please see below:

bradley_tate200_0-1689256512896.png

 

Any ideas?

LLDP is working as we can see the info when looking at the switches?

We are running a mixture of ERS 4950GTSPWR+ and VOSS 5420 Switches.

 

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6 REPLIES 6

Jan_Reister
Contributor

‎07-12-2023 05:50 AM

How did you onboard this AP?

The IP and mac address should be reported by the AP via the tunnel to the controller. Can you SSH into it?

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bradley_tate200
New Contributor
In response to Jan_Reister

‎07-13-2023 06:54 AM

The AP was onboarded via the adoption tab under configuration, plugged the AP into the switch and then it automatically found itself.

We also have a DNS record so the AP's dont have to complete there discovery.

 

bradley_tate200_1-1689256469611.png

The AP is getting IP and MAC but still pulling through Switch port info

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