AP 3805i icmp high value

[Giuseppe_Montan]

Good Morning, we have lots AP3805i and the customer notified me that the icmp from lan network to ASCOM i62 phone near the access points is to high.
I have -40dbm value on the phone ( i am at 2 mt from Acces Point )
The power is dynamic and the channel is fixed

[Giuseppe_Montan]

dtim value is 2

[Giuseppe_Montan]

I don't have a plane for the moment, first I will check a network lan after the radio interference.
I saw that the value is different if the phone is in standby or not.
Thank for your help
Giuseppe

[Ronald_Dvorak]

OK, so what is your plan to troubleshoot the issue - I don't see any reason to blame the AP.

[Giuseppe_Montan]

the normal values for me is = or < 150 ms to be able to make a call.
the problem is with this value is impossible to have a clear conversation

[Ronald_Dvorak]

And the question/problem is ..... ?

What is a "normal" value as per your customer AND far more interesting was the ping done in idle or a active call.