AP Names gone after upgrade

[Diederik_Kuijpe]

I updated one of my C25s to 10.31.03.0012 and set to upgrade the images on the APs. After they came back, most of the names were reset to their default serial numbers instead of the ones I configured.

Is there a way to retrieve the names? Or do I have to manually set them back?

[Diederik_Kuijpe]

10.21.01.0065

[Ronald_Dvorak]

What software version did you upgrade from ?

[Diederik_Kuijpe]

The upgrade seems to have gone fine, there's no notable errors or anything out of the ordinary in the log. This is really more of an annoyance since I didn't keep a separate documentation of locations.

[Doug]

One easy option to opening a ticket: https://gtacknowledge.extremenetworks.com/articles/How_To/Create-a-Case-via-New-Portal/

[Doug]

Hello,

I would suggest you contact support and open a ticket. In the tech support file there is an upgrade log that can be reviewed to see what may have happened.