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AP39xx and ERS4950

AP39xx and ERS4950

Frank1
New Contributor

I connected an AP3965i to an ERS4900GTS-PWR+.
The access point boots and after a while the LEDs flash.
I cannot see any DHCP requests from this access point on the DHCP server. I see DHCP requests from other access points. They get an address and connect to the controller. These access points are of type 3805i.
I have configured all switch ports for access points as access ports „untagAll(access)“.
After I connect the AP3965i to the port and the boot process is complete, the port mode changes to trunk „tagAll(trunk)“.
I think this behavior is the reason why the DHCP requests from the access point do not arrive at the DHCP server. But I don't know how to configure the switch correctly.
The AP3965i previously worked correctly on an ERS4500 (with PoE + Injector). A replacement device AP3965i also shows the same behavior on the ERS4950.
Can someone help me please?

1 REPLY 1

Gareth_Mitchell
Extreme Employee

Hi

 

Please see the following article and see if it helps: https://gtacknowledge.extremenetworks.com/articles/Solution/AP-39xx-won-t-connect-to-controller-when...

 

-Gareth

GTM-P2G8KFN