b@AP unable to see ssid

[Carlo_Alviar]

Hi i configured a WS3825i AP with a use of a C35 controller. I created a topology b@AP. i followede every steps in the gtac guide and also used VNS wizard more than once to do this policy in the AP. But everytime the AP is restarting to collect the policy created it didnt broadcast any SSID I created. I was planning to deploy this AP in a remote site where there is no wireless controller available. Could anyone of my seniors here help me with my concern? Thank you in advance.

[Ronald_Dvorak]

So it's working if the AP is connected to the controller ?

Not sure whether that is required but did the AP get a IP via DHCP or did you set it to static for the remote site/test ?

Please post a screenshot of the WLAN service - if possible all tabs so we'd take a closer look.

[Carlo_Alviar]

Hi. Thank you for the quick response. The maintain client session is checked The restart service option is also checked I didn't put any authentication on the wlan service. For the connection of controller thru the internet, its not possible because the remote site has a different network from the main office.

[Ronald_Dvorak]

Not a lot to work with but let's try...

Is the following enabled in the AP advanced tab..
- Maintain client sessions in event of poll failure
- Restart service in the absence of controller
https://community.extremenetworks.com/extreme/topics/maintaining_wireless_services_upon_hipath_contr...

What kind of authentication is used for the WLAN service.

Even if there is no wirless controller at the remote site why not put the controller behind a firewall with port forwarding for the AP tunnel and connect the APs via the internet to the HQ if VPN isn't possible (the only thing not working in this setup is the AP software upgrade function).