Band Preference Steering

[Alexandr_P]

Hello, all!

Have some problem:

C35 controller, 3805 AP's.
Clients - iPad, iPhone, Android.
11a capable clients is rejected from 11b/g, but not connecting to 11a.

NetSight - Alarms and events - Wireless - EWC[192.168.XX.XXX]: AP Serial Number 15100sssssssssss: 02/29/16 11:29:48: Assoc Req is rejected on radio b/g for the 11a capable client E4:8B:7F:YY:YY:YY due to Band Preference Steering.

Any ideas?

Thank you!

[Doug]

Yes... https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-set-up-a-Band-Preference-Group-Band...

[Doug]

I run the setup in my lab pretty consistently with a wall of 25 iPads. I haven't seen any issues, it's been working fine. I would suggest opening a ticket with GTAC