C25 re-install

[Tim_Brown]

C25 not booting - stuck on loading, refuses SSH
Has been somewhat temperamental from the start and would like to reinstall the OS - but with no interface to start with .. how is it done ? and is it possible to go directly to the latest stable release ?

[Tim_Brown]

Thanks to you both - connected on console after a few attempts and a few different cables, followed posted instructions for rescue recovery. Then took the opportunity to upgrade the software. All running fine - am monitoring for stability now.

[Tim_Brown]

Thanks chaps - first task in the morning is to try and get a console connection and try the above - thanks for the speedy options.

[Doug]

Tim,

Are you able to setup local console on the box?

Take a look at the following link for the console settings:

https://gtacknowledge.extremenetworks.com/articles/Solution/IdentiFi-wireless-controller-does-not-ap...

[Ronald_Dvorak]

Some more detailed information could be found in the "Maintenance Guide"

Connect to the console port on the C25 and check whether the C25 boot to the rescue mode.
https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-reset-password-on-Identifi-Wireless...

Choose 1 for resuce mode - the C25 should boot with the factory installed image.

If you don't get to the rescue menu I think you'd need to RMA the unit.

Check the release note to see the min. SW to get to the current release of the WLAN controller.
i.e. min. version 08.32.01 to upgrade to 9.15