cancel
Showing results for 
Search instead for 
Did you mean: 

C35 premature failures

C35 premature failures

Hennes_Hoffmann
New Contributor II
Having experienced two premature failures of C35 units, I am wondering, especially after the recent coverage of the Atom C2xxx issue, if more problems are on the way? Has extreme observed unusually high failure rates (my personal experience is a clear yes, 50% in 18 months) and are there plans how to tackle this?

Thanks
11 REPLIES 11

Hennes_Hoffmann
New Contributor II
Hi Rajesh,

As far as I understand it, these failures come out of the blue. The C2718 in the C35 is - at least potentially - affected. The two failures we experienced came without prior indication. Something I noticed: Looking at the reports via the web gui, I see a cpu utilisation of 7.xx - suggesting something close to 100% on an eight core system, looking at the system state via the shell I get some top-style display showing 99% idle?

Thanks,
Hennes

Rajesh_Jeevendr
Extreme Employee
Hi Hennes

Sorry about the inconvenience faced.
Could you provide more details for Premature failures.
Do you observe any logs related to this issue.

Regards
Rajesh

GTM-P2G8KFN