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Cannot remove automatically added MAC address from the Blacklist?

Cannot remove automatically added MAC address from the Blacklist?

Steve_Ballantyn
Contributor
I have a client that cannot join my wireless network and they appear to be on the Blacklist. I didn't put them there, and I cannot seem to remove them because they were "automatically added"? What would have automatically added them?

I am assuming that this was a false detection by RADAR? But how can I get them off this list if it's grayed out on me?

d6038f8c1d0d4876bbb3d89bbf24bcf0_RackMultipart20170815-72231-fygow5-blacklist_inline.jpg



5 REPLIES 5

Ronald_Dvorak
Honored Contributor
Hi Steve,

I've never seen that before but you could be right with RADAR.

Could you check the prevention settings, the only thing that would fit to the issue is "Remove network access from clients originating DoS and password-cracking attacks" - if it's enabled then disable it and check again.

4ab1d394e6a449a6b66d859709d542ee_RackMultipart20170815-64539-16ayst6-EWC_RADAR_prevention_inline.png



-Ron
GTM-P2G8KFN