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How to RMA a C4110 PSU

How to RMA a C4110 PSU

Ronald_Dvorak
Honored Contributor

‎09-11-2017 08:57 AM

Hey, one PSU of a C4110 is defect - could I only RMA the PSU or is it really necessary to RMA the whole controller.

If I only could RMA the controller could I just take the PSU out of the new one and send it back with the defect PSU as I don't like to uninstall the controller from the rack.

Thanks,
Ron
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2 REPLIES 2

Ronald_Dvorak
Honored Contributor

‎09-11-2017 09:16 AM

Thanks Doug, I'll RMA the whole unit and discuss with the RMA team whether I'd just remove the PSU.
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Doug
Extreme Employee

‎09-11-2017 09:00 AM

Please see... https://gtacknowledge.extremenetworks.com/articles/Q_A/POWER-SUPPLY-OF-A-WS-C4110-NOT-WORKING
Doug Hyde
Director, Technical Support / Extreme Networks
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GTM-P2G8KFN