Mixing AP 37xx, 38xx, and 39xx aps in one environment

[Bryan_Donahue]

I have a mixture of ap models in school environments, and it seems as if the clients are showing a preference for 39xx aps over 38xx aps. In adjacent rooms where I have different types, I will have many more connections to the 39xx ap. (there are typically 20-25 chromebooks in each classrooom) and there will be 50-60 connections to the 39xx ap and 15-20 connections to the 38xx ap in the next room. Is this possible? Preventable?

[Ty_Kolff]

Are the client devices MacOS? MacOS devices are configured to prefer 802.11ac over 802.11n. You can read more about Apple's preferred wireless roaming here: https://support.apple.com/en-us/HT206207

[Ronald_Dvorak]

Could you please post a screenshot of the client report and filter on the 39xx and then on the 38xx in the next room - I'd like to take a look in the protocol column.

[Bryan_Donahue]

Agreed. I'll give that a shot. Thanks.

[Jeremy_Gibbs]

This is what the ExtremeWireless user guide says about load balancing...

You can configure APs that are co-located in an open area, such as a classroom, a conference hall, or an entrance lobby, to act as a load balance group. Load balancing distributes clients across the co-located APs that are members of the load balance group. The co-located APs should provide the same SSID, have Line-of-Sight (LoS) between each other, and be deployed on multiple channels with overlapping coverage.

So I don't think LB is a solution to your problem. Maybe drop the power on the 3935 a few dB. See if that makes a difference.