Site configuration - AP radios off

[hsachse]

I've setup a site configuration and have the problem that the radios stay turned off. We have two SSIDs (Bridged@AP). Admin mode is on, SSIDs are enabeled on both radios.

The customer use firmware 8.32.14.0002. Did anyone had the same issue?

Best Regards
Hartmut

[Joseph_Burnswor]

If they are reporting to the controller, but not broadcasting, it is usually a MTU issue. When I send AP's to a remote site, I set the MTU on the AP to 1400. Hope this helps anyone in need

[Ronald_Dvorak]

+1 for MTU isssue - the AP is "green" on the GUI but radio is off.

Check the log - reboot the AP - do you get "Blacklist successfully sent..." then it's OK - if not it's an MTU issue.

https://community.extremenetworks.com/extreme/topics/remote_aps_fail_to_connect_to_controller

[Joseph_Burnswor]

Awesome! let us know how it goes

[hsachse]

Hello Joseph thats a good idea. I know the right MTU size is important, but I've checked during my short remote session. I will tell my customer to check this.