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Strange behavior of two paired C25

Strange behavior of two paired C25

Ilya_Semenov
Contributor
Hello, everybody!
I have a very strange problem with Extreme Wireless deployment.

There are two C25 paired controllers (9.21) and 65APs (3705 and 3710), spread equally between two buildings: A and B. (Please, take a look at the attached scheme).

There is one open SSID everywhere on all APs and no any authentication or portals. All the clients get their IPs through DHCP server, configured on X670 core switch at Build A. Address space is /22 network.

When I use wifi inside a certain building (A or 😎 its ok - I can move between the floors, watch youtube, browse websites and there are no any interruptions.

Strange things happen when I walk from one building to another. For example, I start to watch a long (~ 1hr) youtube clip in Building B on my laptop at 4th floor. I see that browser starts to cache the content of the clip. Then, I get to floor 2 of Building B and go to Building A through a long glass corridor and there no wifi networks at all. At this short moment I can see that caching process is stopped. So, in about two minutes I get to Building A. I sit down and keep watching the youtube clip. In about a minute browser continue to cache the clip. I check accessibility of other web-sites (including not being visited before) and they are OK. I sure, that at this moment I have connected to APs of Building A. BUT THEN HAPPENS THIS:

About in 5-10 minutes after getting to Building A clip caching stops and all the sites become inaccessible. Windows says: «Limited connection». I try to reconnect to my SSID and get the same result. Turning off/on wifi adapter doesn’t help. I try to restart the notebook – no results. I repeat the operation from B to A with my Nokia Lumia 930 – same things. A guy with Lenovo / Debian repeated it after me. I’ve waited more the 30 minutes and the wifi networks it still inaccessible. I found out, that I didn’t get an IP address and the only way to connect to wifi is to CHANGE MAC-address!!! Simultaneously, for all new clients dhcp and wifi work fine at Building A.

So, my question is: how to made roaming work as it should? Could I use wifi walking from one building to another without interruptions with my deployment?

Gentlemen, please, help! I could provide all the information required/you’ll request.



Many thanks in advance,

Ilya

480cef4482c54ba2ac223d350430cdc8_RackMultipart20160408-70358-f9smq1-C25_operation_scheme_inline.jpg



20 REPLIES 20

Ilya_Semenov
Contributor
Gentlemen, do I understand correct, that the problem with clients roaming between Building A and B was the great difference in time between two paired controllers?

Thank you.

Ronald_Dvorak
Honored Contributor
Availability in Netsight has nothing to do with the controller availability pair - it's an indicator if Netsight was able to reach/poll the controller over time.

bfe55c0b5dcf4b188d19e84c56d9dbff_RackMultipart20160411-44266-1zvhwj-oneview_availability_inline.png



Has Netsight the user/right to access the contoller via ssh - this is needed to collect certain information.

Please check out this post...
https://community.extremenetworks.com/extreme/topics/using_netsight_5_to_manage_wireless_controllers

Ilya_Semenov
Contributor
And the last strange picture is from Netsigt - it doesn't show availability status...

0da62b0e4a4a4410b24c18dac7d070fd_RackMultipart20160411-88390-1pqbpb6-netsight_inline.jpg

Ilya_Semenov
Contributor
Ooops, I've forgotten to post the screens...

76ce02f15c1c45c3bd1e188308a1e763_RackMultipart20160411-6755-64pko5-1st_inline.jpg

Ilya_Semenov
Contributor
Yes, I've checked the time and now it's 16:38 on both controllers.

And I will turn the mobility off, as it was always...
GTM-P2G8KFN