User loses session with AP

[Saiprasad_Rao_R]

User looses session with AP. Yellow exclamatory Mark Appears on Network Status. When I dis-associate the user from the AP, the user session again resumes normal......when this issue occurs user's ip address is not pingable from anywhere, user cant ping to default gateway, no logs on AP as well....

WLAN Services idle-timeout is set to 60 minutes.

[Saiprasad_Rao_R]

Case is already opened, its 01151315 . its more than 30 days now still the issue is not yet resolved.

[Gareth_Mitchell]

Saiprasad

I would recommend you open a case with the GTAC so we can take a look at the specifics of your case.

-Gareth

[Saiprasad_Rao_R]

issue is with all the users, we are not using any authentication, its open.....

its happening on all sort of hardware : mobiles, tablets, laptops.....