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warranty for outdoor APs

warranty for outdoor APs

Ronald_Dvorak
Honored Contributor
Hi,

is there a special reason why the outdoor APs have only 1 year warranty and all other APs come with "Ltd. Lifetime Warranty with express Advanced Hardware Replacement-2" ?

Thx,
Ron
6 REPLIES 6

Roaming_24_7
New Contributor
This is typical. Cisco does the same. I can only assume it is because of the harsh conditions. Our failure for extremes outdoor APs compared to Cisco was initial very high. After further inspection I had the extreme partner come back onsite to grounds the APs correctly. Once this was done I probably lose 1 extreme AP a month. We have just over 200 installed at my facility.

1 a month sound VERY high to me, I'd request a diagnose of the AP from quality control to see what is going on.
GTM-P2G8KFN